Every order is processed within 24 hours (1 business day), and then shipped to you according to the selected shipping method. Delivery options include both domestic and international shipping. 

* We currently ship to United States, Canada, Germany, Japan, United Kingdom, Brazil, Singapore, Australia, and Mexico.

** Delivery time may vary due to reasons out of our control (for example, weather conditions or customs control). Please take these values as estimates.

Please make sure the delivery address is entered correctly (including the receiver's full name, street name and house number, zip code, and any detail that applies). We are not liable for errors or delivery failures caused by incorrect delivery addresses.

Please ensure that your country of destination is in the list of countries with end-to-end tracking before selecting your shipping option.

Please keep in mind that shipments to non-US countries may be subject to additional taxes, custom duties, or custom clearance costs. Dear Me is not responsible for making these additional payments; instead, customers are required to make these payments directly to the local tax or customs authorities. Please contact the local authorities in your area for additional details.